Tenerife
Tattle:
Living and hanging out in Tenerife with kids, pets, pals, parents and
partner...
Timeshare in Tenerife - Know Before you Go
eTenerife has
received several emails over the years complaining about the scratchcard
timeshare
touts
or asking
for
help
in tracking down one or other shady timeshare or holiday club company.
Perhaps the worst (though not the largest amount of money involved)
was the one from the retired couple who had been conned out
of £5,000
of their hard earned retirement savings and had little chance
of ever seeing that money again.
The thing is that there is a flood of information about these scam
artists available online but nobody thinks to go looking for it until
they have
been burned themselves.
So here is the deal. When you visit the Sunday market in Los Cristianos
or any other place where you can be sure there is a bottleneck of tourists
trying to get from point A to point B in Tenerife, you will, unless you
look penniless or particularly in need of anger management
counselling, be approached by a scrawny English kid offering you untold
riches if you just take a moment to try your luck with a scratchcard.
Lo and behold to nobody's surprise (except those punters that keep falling
for this scheme) the scratchcard reveals that
you have just won... whatever. It might be a bottle of booze, a week's
holiday or a voucher to spend in a fancy shop.
The thing is you have to agree to submit yourself to an hour long sales
pitch about the joys of owning timeshare before you can make off with
the booty.
Of course, the hour long sales pitch drags on for the whole afternoon
or morning. You are subjected to a brain battering that is designed to
leave the strongest will in the world in a state of stupefaction and
before you know it, you are signing a contract under pressure which you
have not fully read and do not understand the full implications of.
Stop right there and put that credit card back in your pocket!
European
law offers some protection:
-
when buying timeshare you have the right to a 10 day cooling off
period. During this time, you can cancel the contract without
penalty. (Elsewhere this cooling off period is noted as
14 days. I am using the shorter period which is noted in the OFT
leaflet.)
-
During this 10 days, sellers are prohibited from asking for or
accepting any money from the buyers on their own behalf or anyone
elses. (Some scams involve
third party fees, bottom line is no money from you to anyone for
10 days.)
-
Any credit card agreement to pay can be cancelled within the 10
day cooling off period.
All well and good but a browse through some of the related links below
will illustrate very well that once a pre-dated credit card agreement
has been signed, it is going to be an uphill struggle to get your money
back - even when you are well within your rights to do so.
The Office of Fair Trade gives a detailed account of what protection
you are afforded and what is legally required of a valid timeshare contract.
Timeshare, Holiday Clubs, Travel Discount Clubs
European consumer law only offers the basic rights above where the timeshare
contract is for a one or two week period in the same apartment over a
minimum of three years. That means should the scumbag who has you hostage
in
his
presentation
room be pressuring you to sign a timeshare contract for any period less
than 36 months you are not covered by the minimum rights above.
Also not covered are Holiday Clubs, Travel Discount Clubs and the like.
There may be any number of permutations but some examples are
that you are not protected if:
-
The holiday period is for less than one week.
-
The holiday accommodation is variable - one of a number of similar
types within a resorts grounds as opposed to a specific apartment.
-
One of several possible locations - not always within the
same resort.
The European Consumer Centre goes as far as to say, 'Avoid All Holiday
Clubs!'
Timeshare Presentations - Know Before You Go!
Having said that I have received many emails from people who have been
stung by the timeshare touts, I can only sum up by providing updated
list of links to information and resources concerning timeshare in Tenerife
and
timeshare scams in general.
EEC Timeshare Information
Timeshare Legislation,
Protections, Contracts, etc.
Holiday
Club Warning Leaflet (PDF)
EEC
Sweden Timeshare Report (PDF)
UK Information
Office
of Fair Trade Timeshare Pamphlet (PDF)
Timeshare
and Holiday Clubs - Mirror Investigations
Forums and Websites
Timeshare
and Holiday Clubs Holiday Watchdog
Timeshare Victims - Get Off the Suckers List
Horrifying as it must be to come to the realisation that the large
amount of money paid out to a fraudulent timeshare company or
holiday club is as good as gone the victims trials do not end there.
The unpleasant truth is that the victim is now more than likely on a
'suckers list' along with countless others that fell for the scheme or
tactics used. These lists are sold and passed between scammers and leave
the victim open to whichever nefarious scheme the crooks can next dream
up to part them with their money.
You would think that the victim would be of the 'Once bitten, twice
shy' mindset, but that would be to underestimate the oily tactics and
power to convince of these experienced fraudsters. Each new scam is decked
out with all the expected bells and whistles, official looking paperwork
and impressive sounding names.
And so the victim already £5000 down gets bitten again, this time
for a £500 deposit on a resale opportunity or for fraudulent legal
counselling or as pre-tax payment to the Spanish goverment on a Reclaim
payment.
If you have already lost money on a timeshare scheme please remember
that you are now on a list of people open to such scams and you will
be approached again.
The only channels you can trust are those supported by the Office of
Fair Trading and the ECC.
Further Information on Suckers Lists and Secondary Scams
Reclaim
Scam - Timeshare Consumers Group
Legal
Advice Scam - The Guardian
Resale Scam - Timeshare
Org
Suckers List
Stay
off the Suckers List - BBC
Avoid
Becoming a Sucker
- Times Online
.